Case Studies - HA247

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Vinyl Tap

Bespoke Server

Vinyl Tap

Bespoke Server

The Challenge

With over thirty years experience of the market, Tony Boothroyd, Vinyl Tap’s Managing Director, had commissioned the new website to promote and sell over 150,000 stock items to a rapidly growing audience and customer base. “Good quality hosting is important to us as we require a reliable and efficient website for customers to use and purchase from. The website is also used for creating reports to control and update stock on several online marketplaces, so reliable hosting is essential for us maintaining the different websites we sell on. The new website presented us with an opportunity to move our hosting up a gear and HA247 came recommended by our developers”.

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Toad Hall Cottages

Bespoke Server

Toad Hall Cottages

Bespoke Server

The Challenge

As the family business has grown, it has moved from a brochure based holiday letting concern to one which is now almost exclusively web-based. The Toad Hall websites, with their online search and booking systems, are at the heart of the business. This in turn means that the business requires, and demands, the best hosting service to keep the sites available and fast.

Toad Hall IT Manager Larry Alen, has been in the IT business for 35 years, the last 12 of which have been with Toad Hall Properties, and he has seen solid year on year growth. As the business transitioned from brochure-based to web-based, Larry has seen the importance of the company’s hosting grow to being a key business objective. “We had previously used various big name hosting providers including Rackspace and FastHosts,” says Larry. “We needed a reliable, failsafe, fast platform, but also a company that was able to react and care about our needs. In our experience larger mainstream providers cannot do this. With our reliance on the Internet, any service shortfall presents a substantial risk to the business. For example, if our hosting infrastructure fails at certain times of the week we would not be able to do business, and booking losses would be substantial.”

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  • Chris Skitch

    “My old unmanaged dedicated server hosted by a “cheap-as-chips” French company was down when the team at HA247 came to the rescue. Nick is a genius. I had hit a brick wall trying to fix the issues when Nick was able to diagnose and restore my server within minutes. Since migrating to HA247 my uptime has increased from 98% to an astounding 100%. Myself and my clients could not be happier. I have no hesitation in recommending HA247.”

    Chris Skitch, Didgeroo

    www.didgeroo.com

  • David Bates

    Working in association with the HA247 team has been a pleasure. They embrace every challenge that faces them and their service is second to none. The team
    display an enthusiasm that is refreshing in today’s business climate and nothing is too much trouble. Technically they are at the top of their game for sure!

    David Bates, Creative World Ltd

    www.creativeworld.co.uk

  • Ben Morrison

    “We’ve worked with HA247 now for around 18 months on many client projects. Their ability to talk like human beings and cut through the jargon especially appeals to etailPR’s own objectives. Their focus on our requirements was instrumental in building the strong relationship we have today. We love that we can ring up, talk to a real person and know that they will give a considered view from their technical standpoint.”

    Ben Morrison, Etail PR

    www.etailpr.com

  • Dan Grant

    “HA247 have turned hosting on its head, for them it’s not about ramping up the numbers it’s about customer service and attention to detail. It’s about being approachable and never too busy to help. In short they are doing business as it should be done.”

    Dan Grant, Not Only But Also

    www.notonlybutalso.net

  • Jason Wheeler

    HA247 have been instrumental in getting our ecommerce clients safely and securely hosted at excellent monthly rates. The support given by Nick and his team whether during initial setup, adding SSL, or getting to the bottom of any hiccups our sites might encounter, has been second to none

    Jason Wheeler, Fashion Nexus Ltd

    www.fashionnexus.co.uk

  • Gio Najar

    “Here at Chi Chi London our Internet presence is critical to our ecommerce business. Our High Availability hosting through HA247 combines high-end technology with very experienced Internet technicians.
    The HA247 team understands how my marketing impacts on the servers, and they are always available to talk. Their scalable hosting system just works.”

    Gio Najar, Director, Chi Chi London

    www.chichiclothing.com

  • Steven Wright

    “Your servers are faster than my servers. I happen to know that my servers cost more money. You clearly have some kind of secret sauce in there because we moved our main website this evening, and geez is it fast.”

    Steven Wright, Wright CCS

    www.wrightccs.com

  • Tom Calpin

    “Switching to HA247 has been one of the best choices we’ve made as a development agency. The team are great at responding to our answers in just the right level of detail, and it’s refreshing to not have to deal with patronising comments, lies with fake jargon thrown in, and ‘have you tried reloading your browser?’. The server ‘just works’, and any issues are resolved urgently, sometimes even before we spot them. Our third-party monitoring service reports 100% uptime since we got our HA247 server. Not 99%. Not 99.999%. 100%.”

    Tom Calpin, Easy-Web-Sites

    www.easy-web-sites.co.uk

  • Nigel Wilkinson

    Having dealt with various Hosting companies over the past 15 years I can only say I wish I’d met HA247 years ago. They understand our business, understand hosting and are quick to respond to tech support and with suggestions that make our life easier. I have no hesitation in recommending them.

    Nigel Wilkinson, WNW Digital Ltd

    www.wnwdigital.co.uk

  • Graham Cox

    “HA247 offer a reliable and professional service. We have been very pleased with their hosting services for the past two years and will continue to use them for the foreseeable future. We are very satisfied customers.”

    Graham Cox, Osiris Educational Limited

    www.osiriseducational.co.uk

  • Geoff Willings

    “I’ve used many hosting companies. You get what you pay for! HA247 is, by far and away, the best hosting partner we’ve ever had. Firstly, HA247 actually listened to our initial requirements. They asked all the right questions to further understand our needs and have been instrumental to the evolution of our online infrastructure. Their experience and expertise is delivered with friendly enthusiasm. It makes working with them an absolute pleasure. We’re really looking forward to what the future holds with these top notch chaps contributing as an extension to our own team.”

     Geoff Willings, Azexis

    www.azexis.com & www.evance.it